WINTER EMERGENCY MODE

First "No Heat" Call at 2 AM?
AI Dispatches Your Tech

Winter's first freeze = 200 emergency calls overnight. Enima Voice routes urgent "No Heat" calls to on-duty technicians via Telegram, books morning tune-ups, and captures every peak-season lead.

Emergency Calls Routed

sec

Tech Notified

24/7

Never Offline

See Emergency Dispatcher Demo

Live Emergency Dispatch

28�F Outside

CRITICAL Just now

No Heat - Family with infant

? 123 Oak Street

? AI dispatched Tech #3 via Telegram

John M. � ETA: 18 min

HIGH 4 min ago

AC not cooling - Business office

? 456 Business Park Dr

? Booked for tomorrow 8 AM

STANDARD 12 min ago

Annual maintenance check

? 789 Maple Avenue

? Scheduled for next week

Peak Season Call Volume

How AI handles your busiest days

? Without AI

174 Missed emergency calls

$8,200 Lost revenue (winter week)

3+ Hours on hold (customers)

? With Enima AI

0 Missed emergency calls

+$ 0 Added revenue (peak week)

0 Seconds to answer

How AI Prioritizes HVAC Emergencies

Step 1: Call Received

AI answers instantly. Asks: "No heat/cooling emergency or maintenance?"

EMERGENCY

AI Asks: "Outside temperature?" "Elderly/children in home?" "System completely dead?"

AI Action: Texts on-duty tech via Telegram with address + details. Confirms ETA with customer.

Examples: No heat (winter), No AC (summer heat wave), Gas smell, CO detector beeping

STANDARD

AI Asks: "Indoor + repair available?" "Preferred time slot?"AI Action: Books next available maintenance window. Sends confirmation SMS.

Examples: Annual tune-up, filter replacement, strange noise, efficiency check

First "No Heat" Call at 2 AM? AI Dispatches Your Tech